1. Data controller
The Musrefy platform administration processes the personal data collected through the platform. The legal entity details and address will be added once approved.
2. Data we collect
Data you provide when creating an account (name, email, mobile number, country, language) and usage data needed to run the service, such as sessions and devices.
3. Purposes and legal basis
Providing services, managing and securing your account, contacting you, meeting legal obligations and improving the platform, based on contract, consent or legitimate interest as applicable.
4. Sharing and transfers
We do not sell your data. We may share it only with trusted service providers acting on our behalf or when legally required.
5. Data retention
We keep data for the life of your account and as long as legally required afterwards, then delete or anonymise it.
6. Your rights
Access, correct, delete, restrict and port your data and withdraw consent by contacting us.
7. Cookies
We use essential cookies to run the platform. Details are in the cookie policy.
8. Children
The platform is for professionals and is not directed at people under 18.
9. Security
We use encryption, two-factor authentication, access controls and audit logs to protect data.
10. Changes to this policy
We will notify you of material changes and may ask you to accept the new version.
11. Contact us
For any privacy question, reach us through the "Contact us" page.
