Frequently asked questions

How do I create a new account?

Choose "Create account" at the top of the page, pick your account type and complete the three steps: account details, country and language, then consents. We email you a 6-digit code to activate the account.

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I did not receive the verification code. What should I do?

Check your spam folder, then press "Send a new code" on the verification page. The code is valid for 10 minutes.

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How do I reset my password?

On the login page choose "Forgot your password?" and enter your email. If it is registered, we send you a link to choose a new password.

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Can I log in with my mobile number?

Yes, you can log in with your email or the mobile number saved in your account.

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